劍橋雅思14Test1Passage3閱讀答案解析Motivational factors and the hospitality industry

劍橋雅思14Test1Passage3閱讀答案解析Motivational factors and the hospitality industry，今天beplay2網頁登錄就來為大家分析這個問題。

Motivational factors and the hospitality industry

酒店行業的人力資源管理

劍橋雅思14Test1Passage3閱讀答案解析

第27題答案：E

對應原文：第8段：It is therefore essential for hotel management to develop HRM practices that enable them to inspire and retain competent employees…(Enz and Siguaw,2000)

答案解析：題幹為“酒店管理人員需要知道什麼東西能鼓勵優秀員工留下來”，而第8段第一句則提到，酒店管理者提升人力資源操作從而激勵並留下有競爭力的員工很有必要。兩者基本對應。而這是Enz與siguaw的觀點，由此確定E為答案。

第28題答案：D

對應原文：第5段：Ng and Sorensen(2008)demonstrated that when managers provide recognition to employees,motivate employees to work together,and remove obstacles preventing effective performance,employees feel more obligated to stay with the company.

答案解析：第5段第1句提到：Ng與Sorensen證明，但管理人員認可員工，激勵員工互相合作，並且移除阻礙他們高效工作的表現時，員工會覺得更有義務留在公司。對應題幹中的“管理人員的行為能夠讓員工覺得他們不應該前往另一家公司”。由此確定D為正確答案。

第29題答案：B

對應原文：第4段：Lucas also points out that‘the substance of HRM practices does not appear…to represent a managerial approach that enables developing and drawing out the full potential of people

答案解析：第4段開頭提到，Lucas指出，HRM操作的內容似乎並沒有呈現這樣的管理方法，即能夠提升並激發人們的全部潛力。對應題幹中help workers improve their skills，由此確定B為正確答案。

第30題答案：D

對應原文：第5段：Ng and Sorensen(2008)demonstrated that when managers provide recognition to employees,motivate employees to work together,and remove obstacles preventing effective performance,employees feel more obligated to stay with the company.

答案解析：本題與28題是同樣的考點，鼓勵合作會讓員工不那麼容易換工作。由此確定D為正確答案。

第31題答案：C

對應原文：第4段：Among the many cited reasons are low compensation,inadequate benefits,poor working conditions and compromised employee morale and attitudes(Maroudas et al.,2008).

答案解析：第4段最後一句列舉了一些酒店行業高離職率的原因，包括工資低，福利不足，工作條件差，員工士氣低落和態度不好等。可見對工資低並不是唯一的離職原因。由此確定C Maroudas et al為正確答案。

第32題答案：YES

對應原文：第4段：Among the many cited reasons are low compensation,inadequate benefits,poor working conditions and compromised employee morale and attitudes(Maroudas et al.,2008).

答案解析：與上一題的考察點相同。士氣低下確實是員工高離職率的原因之一，由此判斷答案為YES。

第33題答案：NO

對應原文：第6段：While it seems likely that employees’reactions to their job characteristics could be affected by a predisposition to view their work environment negatively,no evidence exists to support this hypothesis

答案解析：第6段開頭提到，雖然似乎有這樣的說法，即員工對工作特點的反應會受到他們不喜歡工作地點的傾向的影響，但沒有證據支持這一說法。而題幹中research has shown的描述則與此相反，由此判斷的答案為NO。

第34題答案：NO

對應原文：第9段：When these factors are unfavorable,job dissatisfaction may result.Significantly,though,just fulfilling these needs does not result in satisfaction,but only in the reduction of dissatisfaction

答案解析：第9段後半部分提到，當這些因素（工作場所與安全感）不好時，會導致對工作不滿意。但極其重要的是，僅僅滿足這些需求並不能導致滿意度的提升，而隻能造成不滿意度的下降。題幹中makes staff satisfied with their jobs與原文描述相反，由此判斷答案為NO。

第35題答案：NOT GIVEN

對應原文：第12段：allowing adequate breaks during the working day

答案解析：原文中確實提到“讓員工在工作日裏適當休息”，但並沒有說他們可以自行選擇。題幹中的choose屬於無中生有，由此判斷答案為NOT GIVEN。

第36題答案：restaurants

對應原文：第11段：Tews,Michel and Stafford(2013)conducted a study focusing on staff from a chain of themed restaurants in the United States

答案解析：根據三個人的姓名定位到第11段，空前詞chain在文章中原詞出現，根據修飾關係確定restaurants為正確答案。

第37題答案：performance

對應原文：第11段：It was found that fun activities had a favorable impact on performance

答案解析：順著上一題往下，根據found與discovered的同義替換定位到這句話。題幹中問的是提升他們的什麼，正好與favorable impact對應，由此確定答案為performance。

第38題答案：turnover

對應原文：第11段：manager support for fun had a favorable impact in reducing turnover

答案解析：順著上一題往下，lower與reducing同義替換，根據修飾關係確定答案為turnover。

第39題答案：goals

對應原文：第11段：but the framing of that fun must be carefully aligned with both organizational goals and employee characteristics.

答案解析：從題幹可以看出空上應該填一組並列的詞彙。哪怕大家不知道fit與aligned的同義替換，根據並列關係也能鎖定goals和characteristics.

第40題答案：characteristics

對應原文：第11段：but the framing of that fun must be carefully aligned with both organizational goals and employee characteristics.

答案解析：同上

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